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Managed IT Solutions

Managed IT Solutions

We offer three levels of support to fit your business needs. Choose from supplemental packages to support your existing team, or let us handle everything.

Level 1: Monitoring and Event Management
  • 24/7 Monitoring and Verification
  • Inventory and Asset Management
  • Auto Discovery of New Devices
  • Critical Service Monitoring
  • Server Monitoring
  • Backup Monitoring
  • AU Monitoring
  • Escalations and Notifications
  • Automated Reporting
Level 2: Incident Management
  • Includes All Level 1 Services
  • Microsoft OS Patch Management
  • Network Management
  • Messaging Management
  • Storage Management
  • VMware Administration
  • Automation of Management Tasks
  • Provisioning, Initialization, and Restoration of Devices
  • Maintenance Reboots
  • Change Management
  • Software Distribution
  • Backup Management
  • Antivirus Management
  • Root Cause Analysis
Level 3: Capacity and Performance Management
  • Includes All Level 1 and Level 2 Services
  • Capacity Planning
  • Log, Data, and Statistic Maintenance
  • Data Analysis
Monitoring and Event Management
  • 24/7 Monitoring and Verification
  • Inventory and Asset Management
  • Auto Discovery of New Devices
  • Critical Service Monitoring
  • Server Monitoring
  • Backup Monitoring
  • AU Monitoring
  • Escalations and Notifications
  • Automated Reporting
Incident Management
  • Includes All Level 1 Services
  • Microsoft OS Patch Management
  • Network Management
  • Messaging Management
  • Storage Management
  • VMware Administration
  • Automation of Management Tasks
  • Provisioning, Initialization, and Restoration of Devices
  • Maintenance Reboots
  • Change Management
  • Software Distribution
  • Backup Management
  • Antivirus Management
  • Root Cause Analysis
Capacity and Performance Management
  • Includes All Level 1 and Level 2 Services
  • Utilization Analysis
  • Capacity Planning
  • Log, Data, and Statistic Maintenance
  • Data Analysis

Let’s Make Sure You’re Ready For 2024.
Schedule A Free Total Office Assessment.